Changing your List Price

National process –

At the highest level, price changes occur in three phases:

Phase one – Reviewing and getting your product data right. Ensure all product information is up to date to avoid delays in processing.

Phase two – Create your SPA in the exchange and send to your Category teams and to FOBL

It's really important to understand that just completing the form online will not update any pricing. The downloaded form must be sent to the relevant category manager and the price team at FOBL for the price changes to be actioned.

Phase three - is slightly different in each region. Click through the North and South region links for more details.

For more details consult the context sensitive help in the eXchange or call us on 0800 555 985 during business hours.

List Price and NPD moratorium

As we head into the peak trading season, we wanted to give you a heads up about our annual moratorium on list price changes and new product launches. The moratorium means our store teams can focus on …

FSSI List Price Change

To process your FSSI List Price change, please follow below instructions:

FSNI List Price Change

With the significant volume of list price changes coming through, we’ve updated our price change process to make it more efficient so we can work together to deliver the best prices to our customers.